Privacy Policy

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At Garden of Hope, we're deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us, both online through our website and offline (e.g., via mail, phone, or in-person interactions). We've updated our practices to align with best practices in data protection.

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What Information We Collect

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We collect various types of information to help us further our mission:

• Information You Provide Voluntarily: This includes personal details like your name, postal address, email address, telephone numbers, and payment information (such as credit/debit card details for donations). You provide this information when you:

  • Make a donation.

  • Sign up for our newsletter or updates.

  • Register for an event or program.

  • Apply to volunteer.

  • Contact us with inquiries or requests.

  • Participate in surveys or forms.

• Information We Collect from Third Parties: Occasionally, we may receive information about you from reputable third-party sources, such as public databases or fundraising platforms, always in accordance with their privacy policies.

• Information Collected Automatically: When you visit our website, we automatically collect certain non-personal information through web server logs and technologies like cookies. This includes your IP address, browser type, pages you visit, the time spent on those pages, and the website that referred you to us.

  • Cookies: Cookies are small text files placed on your device to help us recognize your browser, remember your preferences, provide you with targeted content, and track website usage. You can manage your cookie preferences through your browser settings.

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How We Use Your Information

 

 

We use the information we collect to support our mission and enhance your experience with Garden of Hope:

• To process your donations and provide tax receipts.

• To administer and manage our charitable projects and programs.

• To communicate with you about our work, updates, events, and opportunities to get involved.

• To respond to your inquiries and fulfill your requests.

• To improve our website, services, and outreach efforts through internal analysis and research.

• To comply with legal and regulatory obligations.

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How We Share Your Information

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Your trust is important to us. Garden of Hope does not trade, share, or sell your personal information with other organizations for their marketing purposes.

However, there are limited circumstances where we may share information:

• With Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, email delivery, data management, and IT support. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

• For Project Sponsorships: In conjunction with specific project sponsorships, and only with your knowledge and consent where appropriate, we may share relevant information.

• As Required by Law: We may disclose information if legally required to do so, such as in response to a subpoena, court order, or government request, or to comply with applicable laws.

• To Protect Rights and Safety: We may share information when we believe it's necessary to protect the legal rights, safety, or security of Garden of Hope, our staff, our beneficiaries, or the public. This also includes protecting against fraud, criminal acts, or misconduct.

• Business Transfers: In the unlikely event of a merger, acquisition, or asset sale, your information may be transferred to a successor legal entity.

 

Data Security

 

We implement a variety of physical, electronic, and managerial procedures to safeguard your data and prevent unauthorized access, use, or disclosure. These measures include:

• Using encryption protocols (SSL/TLS) for secure data transmission on our website.

• Employing secure repositories for sensitive information.

• Implementing access controls and staff training on data protection.

• Regularly reviewing our security practices.

 

Your Rights and Choices

 

You have rights regarding your personal information:

• Access and Correction: You can request to access, review, or correct the personal information we hold about you.

• Deletion: You can request the deletion of your personal information, subject to certain legal or operational requirements.

• Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

• "Do Not Track" Signals: While some browsers allow you to broadcast a "do not track" preference, Garden of Hope does not currently modify user experience based on this signal.

• Behavioral-Based Advertising: We may partner with third parties who use technology to collect information about your website activities to provide tailored advertisements to you on other websites. You can often opt-out of such advertising through industry self-regulation programs.

To exercise any of these rights, please contact us using the information provided below.

 

Links to Other Websites

 

Our website may contain links to third-party websites. Please be aware that Garden of Hope is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

We also use Google's Invisible reCAPTCHA on our website to protect against spam and abuse. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Use.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on this page. For any material changes that require your consent, we will endeavor to contact you directly.

 

Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: Contact@gardenofhopeorg.com